Shipping policy
1. Overview
Thank you for shopping with us. This Shipping Policy outlines how we handle the processing, shipping, and delivery of your orders.
2. Order Processing Time
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All orders are processed within 2 business days (excluding weekends and holidays).
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You will receive a confirmation email once your order has been shipped.
3. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 3-5 business days
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Express Shipping: 1-3 business days
Delivery delays can occasionally occur due to unforeseen circumstances.
4. Shipping Locations
We currently ship to UK only.
5. Shipment Confirmation & Tracking
You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped.
6. Customs, Duties, and Taxes
We are not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
7. Damaged, Lost, or Stolen Packages
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If your order arrives damaged, please contact us immediately at contact@hoodiefield.com
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We are not liable for lost or stolen packages confirmed to be delivered to the address provided. Please check with your local courier.
8. Incorrect Shipping Information
Please ensure all shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
9. Returns Related to Shipping
For information on returns, please refer to our Return Policy or email us on contact@hoodiefield.com
10. Contact Us
If you have any questions about this Shipping Policy, please contact us at:
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Email: contact@hoodiefield.com